Business Continuity Plan
Business
organization always poses a risk or a threat which can be internal or external.
To prevent or minimize the risk of these threat organizations now a days have a
set of a plan or procedure. In a simple word they have a business continuity
plan(BCP) which involved in creating system of prevention and recovery from
potential threats to an organization. As I mentioned threat can be internal and
external. For an example, there is a fire in sixth floor of a company or there
is huge hurricane coming in few days or it could be server attack by hacker. In
these cases, company might incur disruption and potential shutdown situation
which could lead loss of revenue and higher cost. With proper BCP these loses
can be minimized and help in smooth operations of company.
I
work for a Savi Technology, Inc. which is a software company. So here I am
going to discuss the BCP plan we have.
BCP should take following account in consideration before any plan to
ensure minimum loss.
1) Crucial
function
2) Key
personnel responsibilities
3) Delegation
of expert
4) Vital
data, systems and equipment
5) Alternate
facilities
6) Communication
7) Training
exercise and testing
And,
the main purpose of these plan is to ensure the protection of all employees
from possible threat, preservation of viability, protection of all important
data and records and restoration of facility.
Business
Impact Analysis
The
very first step of BCP is Business Impact Analysis(BIA). Here, we develop to
identify plan critical function and workflow. BIA analysis assess the
operational and financial impact of loss.
Here,
this Business Impact Analysis (BIA)
is developed as part of the contingency planning process for the Supply Chain
Information System of Savi, Inc. Savi has operation in 2 data centers and have
around 300 data servers and 100 laptops and company provide mobile devices to
is employees. The main infrastructure consists of SNET Exchange Server, SNET
Database directory. The service is secure electronic medium of communication
between customers and vendors. The SNET Exchange Server is major revenue
generator for the company.
The following table shows the impact
factor and its recovering time in case of some catastrophic events.
Business Function or Process
|
Business Impact Factor
|
Recovery Time Objective
|
IT Systems/Apps Infrastructure Impacts
|
Telephonic Customer Service
|
Level 3
|
24 Hrs.
|
System Application Domain
|
Email Customer Service
|
Level 1
|
5 Hrs.
|
System Application Domain
|
Domain Servers
|
Level 2
|
22 Hrs.
|
LAN to WAN Domain
|
Email and Messaging Service
|
Level 2
|
24 Hrs.
|
System Application Domain
|
Internet and Intranet
|
Level 2
|
24 Hrs.
|
Remote Access Domain
|
Website
|
Level 2
|
24 Hrs.
|
System Application Domain
|
HR resource and Accounts
|
Level 2
|
24 Hrs.
|
LAN Domain
|
Chat based Customer Service
|
Level 2
|
24 Hrs.
|
LAN Domain
|
Technical Support
|
Level 3
|
1-2 Days
|
LAN Domain
|
Accounting and Finance Support
|
Level 4
|
24 Hrs.
|
System Application Domain
|
Marketing and Events
|
Level 4
|
2-3 Days
|
System Application Domain
|
Sales
|
Level 1
|
24 Hrs.
|
System Application Domain
|
Communication with another department
|
Level 2
|
24 Hrs.
|
System Application Domain
|
Data backup policy: Back
up policy preserves most important corporate information on a timely basis for
audit logs and files that are rare very important. Backup media should be
stored in a secure, geographically separate location from the original and
isolated from environmental hazards.
IT
follows these standards for its data backup and archiving:
Tape
preservation policy: Backup media is
kept at locations that are secure, remote from environmental hazards, and
geographically discrete from the location of the housing the system.
Billing
tapes: Tapes less than three years
old must be stored locally off-site and more than three years are destroyed
Very
Informative Post, I agree with you 100% and I want to add few of my arguments
to support your post.
While
you may have relegated a Security Response Team and have prepared them, it is
imperative to remind all required to be unwavering discernment and spotlight on
the job that needs to be done, as it will be a high-pressure time for everyone.
It is foremost that you and your group perform at its most noteworthy by having
a successful and fast reaction. Consequently, having a well-reported IR plan
that takes into consideration the group to tail it bit by bit will guarantee
the achievement of the recuperation. It's basic that you guarantee your IR plan
has the essential things required in an effective arrangement and recuperation.
Regardless of whether you have an IR plan set up or not, you can begin by
approving the episode reaction activities against the reaction stages
characterized by NIST and the means are laid out in that capacity: